OUR POST-TICKETING FEES

Cancellation & Refunds (beyond 24 hrs)

Special Services

We offer Special Discounts under our . Our CEP Policy covers Military, Senior Citizens (over 64 years), Natural Disasters, Bereavement, Youth (between 16 and 25 years), terminally ill, and people with Disabilities. 

All Airline Refunds/Future Credits are subject to each airline fare rules,policies and procedures Service fees will be converted in your local currency on the payment page. Passenger types = Adult, child, senior, infant, student, military. All post-ticketing service fees are non-refundable and are subject to change without notice. friendztravel.ca fees, additional fares collected, and other charges are in addition to any airline, hotel, or car rental fees and charges.

You will only be charged the final total amount. Government imposed taxes and fees are subject to change. You will only be charged the final total amount as shown.

• Most of our airline tickets are non-refundable. Only available if our Travel Suppliers' fare rules allow cancellation and refunds, and we have accepted your request for a refund, you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing), and if we are able to secure waivers from suppliers to process this requested cancellation and refund.
• Airline Refunds/Future credits are subject to airline fare rules, policies and procedures.
• Special Services - All Services noted are on a Request Basis ONLY and are subject to each Airline's review and approval process along with their fare rules, policies and procedures. Name Misspelling - Passengers name on their airline ticket does not match their passport or other universally accepted government ID Visa/Passport - A Visa/Passport decline letter is normally required in order to process a request Baggage - please retain all receipts and baggage tags No- Show - Documentation advising why you were unable to make your scheduled departure will be required Denied Boarding - Documentation as why you were denied boarding of your scheduled departure will be required Duplicate Tickets - Copies of all tickets, reflecting exact same itineraries booked with us will be required in order to process a refund request.