Applies To | Applied For | Amount per Ticket |
Agent Assisted Cancellation 1 | Cancellation within 4 Hours of booking and Prior to Midnight of the booking date | Free of Charge |
Cancellation after 4 hours of booking but Prior to Midnight | 100 Per Booking | |
Cancellation after Midnight and within 24 hours of booking (USA websites Only) | CAD100 Per Booking |
Conditions Applied to | Air - Economy | Air - Business/First | ||
Domestic | International | Domestic | International | |
Agent assisted cancellation 1st w/Future Credit | CAD100 | CAD200 | CAD300 | CAD300 |
Agent assisted cancellation 2nd w/Refund | CAD200 | CAD300 | CAD500 | CAD500 |
Changes to existing tickets(Exchange) | ||||
Within 4 hours | CAD25 | CAD50 | CAD50 | CAD50 |
Within 10 days of new travel date 1 | CAD200 | CAD250 | CAD500 | CAD500 |
Beyond 10 days of new travel date 2 | CAD200 | CAD250 | CAD500 | CAD500 |
Agent Assisted Refund or assistance with obtaining a Future Airline Credit Due any of reasons noted 3 (Our Service fees are applicable upon success, but do not included airline fees) | Passenger Name Misspelling | CAD50 |
Visa/Passport Services | CAD50 | |
Baggage Related Service | CAD25 | |
Baggage Related Service | CAD25 | |
No-Show Services | CAD25 | |
Denied Boarding Services | CAD25 | |
Duplicate Booking Services | CAD25 |
We offer Special Discounts under our . Our CEP Policy covers Military, Senior Citizens (over 64 years), Natural Disasters, Bereavement, Youth (between 16 and 25 years), terminally ill, and people with Disabilities.
All Airline Refunds/Future Credits are subject to each airline fare rules,policies and procedures Service fees will be converted in your local currency on the payment page. Passenger types = Adult, child, senior, infant, student, military. All post-ticketing service fees are non-refundable and are subject to change without notice. friendztravel.ca fees, additional fares collected, and other charges are in addition to any airline, hotel, or car rental fees and charges.
You will only be charged the final total amount. Government imposed taxes and fees are subject to change. You will only be charged the final total amount as shown.
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